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Terms & Conditions

These Terms govern your relationship with the operator of my-jackpot-casino as accessed via my-jackpot-ca.com. By using this website, you agree to be bound by these Terms, effective as of November 6, 2025. Please read them carefully before participating in any games or activities.

Definitions

OBSERVE: Identify key terms relevant to the user experience and legal compliance for my-jackpot-casino on my-jackpot-ca.com.
EXPAND: Clarify all terminology to ensure user understanding and minimize ambiguity.
REFLECT: Present definitions in clear, legally precise language, referencing the CA context.

  • Operator: The legal entity responsible for managing and providing services at my-jackpot-ca.com, headquartered at Valentinskamp 70, 20355 Hamburg, Germany (GmbH), under the parent company Azerion Tech Holding B.V. (until Q3 2025) or DoubleDown Interactive Co., Ltd. (from Q3 2025, pending acquisition completion).
  • User: Any individual who accesses, registers, or otherwise interacts with my-jackpot-ca.com for entertainment purposes.
  • Player: A User who has completed account registration and participates in games offered by my-jackpot-casino on my-jackpot-ca.com.
  • Bet: A virtual stake or action placed by a Player in a game or activity within my-jackpot-ca.com, using virtual currency with no real-money value.
  • Bonus: A promotional reward or benefit granted to Players, subject to specific activation and wagering requirements.
  • Wager: The act of placing a Bet using virtual currency or bonus credits in accordance with game rules.
  • Account: The unique user profile created and maintained by the Player on my-jackpot-ca.com, subject to verification and security protocols.
  • Virtual Currency: Non-redeemable credits used exclusively for entertainment gameplay, with no monetary value or withdrawal capability.
  • Promotion: Any temporary offer, event, or Bonus designed to incentivize gameplay, governed by these Terms and additional promotional rules.

Account Registration

OBSERVE: Examine legal requirements for account creation, age limits, and user obligations under CA regulations and social casino best practices.
EXPAND: Address KYC (Know Your Customer) measures, data accuracy, and account security.
REFLECT: Present stepwise guidance and legal obligations for account registration.

  1. Eligibility Requirements: Users must be at least 18 years old and legally permitted to participate in social gaming activities under CA law. The Operator reserves the right to request age verification at any time.
  2. Account Creation Process:
    • Users must provide accurate and complete registration information, including a valid email address.
    • Email verification is mandatory to activate the Account.
    • The Operator may request KYC documentation (e.g., proof of age, identity) to ensure compliance and security.
  3. User Obligations:
    • Each User is responsible for maintaining the confidentiality and security of their login credentials.
    • Account sharing, multiple registrations per User, and falsification of registration data are strictly prohibited.
    • Users must notify [email protected] immediately of any unauthorized access or suspected security breach.

Regional Compliance Note: CA-specific laws require robust age verification and proactive measures against underage or unauthorized account creation.

Betting & Gameplay Rules

OBSERVE: Identify operational procedures for bets, conduct rules, and fairness standards in social casino environments.
EXPAND: Incorporate minimum/maximum bet parameters, modifications, and live chat etiquette.
REFLECT: Provide detailed, bullet-structured rules for user clarity and regulatory compliance.

  • Bet Placement: All Bets are made using virtual currency, with minimum and maximum limits specified within each game interface. Bets cannot be placed with real money or exchanged for cash.
  • Bet Modification & Cancellation: Once confirmed, Bets cannot be modified or cancelled except in cases of technical malfunction or error, as determined by the Operator.
  • Game Fairness: All game outcomes are determined by certified random number generators (RNG) to ensure fairness and transparency.
  • User Conduct:
    • Players must interact respectfully within live casino features and chat rooms. Insults, harassment, spamming, or fraudulent behavior are prohibited.
    • Cheating, collusion, or any attempt to manipulate game outcomes will result in immediate account suspension and forfeiture of virtual assets.
  • Operator Discretion: The Operator may remove content, restrict access, or terminate gameplay in response to violations or technical issues.

Regional Compliance Note: While my-jackpot-ca.com operates as a social casino, CA standards on fair play and user protection are fully observed.

Bonus Terms

OBSERVE: Assess legal requirements for bonus promotions, including activation, use, and restrictions under CA gaming guidelines.
EXPAND: Address common user actions that may lead to bonus forfeiture and clarify policy on combined offers.
REFLECT: Deliver a comprehensive bullet-pointed explanation of all bonus terms.

  • Bonus Activation: Bonuses are available only to registered Players who meet eligibility criteria. Activation may require opt-in, code entry, or completion of specified actions, as detailed in individual promotional materials.
  • Wagering Requirements: Each Bonus may be subject to wagering requirements, meaning Players must wager the credited virtual currency a certain number of times within a defined timeframe (typically within 30 days, unless specified otherwise).
  • Prohibited Actions:
    • Bonuses may not be used in conjunction with other promotions unless specifically allowed.
    • Abuse of Bonus offers, including using multiple accounts or engaging in fraudulent activity, will result in Bonus forfeiture and possible account suspension.
    • Certain games may be excluded from Bonus wagering; refer to specific Bonus terms for details.
  • Bonus Expiry: Unused Bonuses and associated winnings will expire after the stated promotional period (no later than December 31, 2025, unless otherwise indicated).

Regional Compliance Note: All Bonus promotions on my-jackpot-ca.com comply with CA guidelines for transparency, fairness, and responsible gaming.

Payments & Withdrawals

OBSERVE: Recognize that my-jackpot-ca.com operates as a social casino; real-money transactions are not supported. However, virtual currency purchases and refund policies must be addressed.
EXPAND: Detail available purchase methods, applicable limits, fees, and refund/withdrawal conditions.
REFLECT: Structure content to clearly inform users of all relevant policies and legal protections.

  1. Virtual Currency Purchases:
    • Players may purchase virtual currency using accepted payment methods, including credit/debit cards, e-wallets, or other options as listed on my-jackpot-ca.com.
    • All purchases are final; virtual currency has no cash value and cannot be exchanged or withdrawn.
  2. Limits & Fees:
    • Minimum and maximum purchase amounts are specified per transaction and may be subject to change.
    • Transaction fees, if any, are disclosed prior to payment confirmation.
  3. Withdrawals & Refunds:
    • No withdrawals of virtual currency or Bonus credits are permitted. Refunds for erroneous purchases may be considered at the Operator's sole discretion, subject to verification and applicable laws.
    • In the event of a technical error or unauthorized transaction, Players must promptly contact [email protected] to request investigation and resolution.

Regional Compliance Note: In accordance with CA requirements, my-jackpot-ca.com does not offer real-money gambling or withdrawals and ensures transparency regarding virtual currency policies.

Limitation of Liability

OBSERVE: Analyze legal obligations regarding fairness, technical reliability, and user protection.
EXPAND: Explicitly state exclusions of liability and compensation limits.
REFLECT: Articulate all clauses in a manner that protects both the Operator and the Player within the CA regulatory environment.

  • Operator Obligations:
    • my-jackpot-ca.com commits to providing fair, impartial, and accurate game outcomes, supported by certified RNG technology.
    • The Operator endeavors to maintain continuous, secure access to all services but cannot guarantee uninterrupted availability.
  • Exclusions of Liability:
    • The Operator is not liable for technical failures, network interruptions, unauthorized account access, or events beyond its reasonable control.
    • No compensation shall be payable for lost virtual currency, Bonus credits, or unfulfilled promotional offers arising from such failures.
  • Maximum Compensation: In any event, the Operator's maximum liability is limited to the amount of the virtual Bet placed in the game directly affected by the issue.

Regional Compliance Note: These clauses are designed to comply with CA consumer protection and social casino standards.

Intellectual Property Rights

OBSERVE: Identify the scope of intellectual property protection required for content, branding, and software.
EXPAND: Specify user restrictions on copying, distribution, and reproduction.
REFLECT: Present robust, clear notices to safeguard proprietary rights.

  • Ownership: All content, graphics, software, and trademarks displayed on my-jackpot-ca.com are the exclusive property of the Operator or its licensors, protected by copyright and intellectual property laws.
  • User Restrictions:
    • Users may not copy, reproduce, modify, distribute, transmit, or otherwise exploit any part of the website content or software without explicit written permission from the Operator.
    • Any unauthorized use will result in immediate account suspension and possible legal action.

Regional Compliance Note: These provisions are enforced in accordance with CA and international intellectual property standards.

Privacy & Data Protection

OBSERVE: Reference the Operator's privacy policy and applicable data protection frameworks.
EXPAND: Remind Users of their rights and the Operator's obligations.
REFLECT: Communicate compliance with all relevant regulations, notably GDPR.

All personal data collected by my-jackpot-ca.com is processed in accordance with the site's Privacy Policy and applicable data protection laws, including GDPR certification (European Union). By using this site, Users consent to the collection, processing, and storage of their information as detailed therein.

Regional Compliance Note: CA and EU data protection standards are fully integrated into all processing activities.

Changes to Terms

OBSERVE: Establish transparent procedures for notifying Users of amendments and ensuring continued consent.
EXPAND: Detail effective notification channels and opt-out mechanisms.
REFLECT: Structure content to ensure Users remain fully informed and empowered.

  • Notice of Changes: The Operator reserves the right to amend these Terms at any time. Users will be notified of material changes via email (where provided), website banners, or other prominent means at least 7 days prior to the effective date of the update.
  • User Rights:
    • Continued use of my-jackpot-ca.com following notice of changes constitutes acceptance of the updated Terms.
    • If a User does not agree to the revised Terms, they may discontinue use of the website and request account closure.

Regional Compliance Note: These procedures comply with CA requirements for consumer notification and consent.

Termination & Suspension

OBSERVE: Identify lawful grounds and procedural safeguards for account closure or suspension.
EXPAND: Specify refund/forfeiture policies and notification obligations.
REFLECT: Present a clear, protective framework for both Operator and User rights.

  1. Grounds for Termination/Suspension:
    • The Operator may suspend or terminate Accounts for violations of these Terms, fraudulent activity, provision of false information, or at the User's request.
    • Immediate termination may occur if required by law or regulatory authority.
  2. Procedure:
    • The Operator will notify Users of suspension or termination via registered email, stating the reason and effective date.
    • Users may appeal decisions or request clarification by contacting [email protected].
  3. Refund/Forfeiture Policy:
    • Unused virtual currency or Bonuses are generally forfeited upon termination, except where a refund is mandated by applicable law or in cases of Operator error.
    • User-initiated account closures do not entitle the User to any refund.

Regional Compliance Note: All suspension/termination procedures comply with CA consumer protection principles.

Governing Law & Jurisdiction

OBSERVE: Identify applicable law and forum for dispute resolution.
EXPAND: Incorporate arbitration options and cross-border considerations.
REFLECT: Articulate these provisions to ensure user clarity and enforceability.

  • Applicable Law: These Terms are governed by the laws of the Province of Ontario, Canada, unless superseded by mandatory local regulations. Where applicable, European Union law applies to data protection matters.
  • Jurisdiction: Any disputes arising from these Terms or the use of my-jackpot-ca.com shall first be resolved through good faith negotiations. If unresolved, disputes may be submitted to binding arbitration in Ontario, or, if arbitration is unavailable, to the courts of Ontario.
  • International Users: Users accessing the site from outside Canada are responsible for compliance with their local laws.

Regional Compliance Note: These terms are tailored to the CA regulatory environment and international best practices.

Contact Information

OBSERVE: Collate all provided contact details and ensure their accuracy.
EXPAND: Present multiple channels for user support and legal communication.
REFLECT: Structure content to maximize accessibility and user trust.

Regional Compliance Note: Contact points are provided in compliance with CA and international transparency standards.